Repairs and Upgrades
If you have a product that isn't functioning correctly, there are a number of options you have depending on when you purchased the item and who made it. Assuming you already consulted the owner's manual, tried the gear with other peripheral equipment, and conducted obvious troubleshooting, give us a call at 800-828-8184 and we will try to help you make sure there's nothing you've forgotten. You can also email Service Manager for help as well. Once you have assessed there is indeed a problem with your item, read one of the following categories to help you proceed with the repair.
Defective Equipment Exchanges
If you think you received defective equipment, and remain WITHIN 30 days of receiving your product, read on here.
Products from Other Manufacturers
We can't repair other manufacturer's equipment, but we can tell you how to contact them.
HeadRoom Products Under Warranty
We have anywhere from a 2-Year Warranty to a Lifetime Warranty on all HeadRoom-manufactured products. Here's how to get your Warranty-covered item repaired.
Servicing Products Out of Warranty
If you have an older, non-warranty HeadRoom amp, we can USUALLY fix 'em... It will cost you, but we try to be fair!