'Open Box' products are typically returned items that have been tried by a customer and sent back to us.  Every 'Open Box' item is individually inspected here at Headphone.com and found to be in perfect operating condition and fine cosmetic shape. All open-box products can be considered "like new".  'Open Box' in-ear headphones include new sets of eartips and/or an accessories kit equivalent to original package.  

In all cases, manufacturer's product warranties remain 100% intact.  Our standard headphone.com 30-Day Return Policy even applies for Open Box items!