We ship via UPS daily Monday-Friday, 52 weeks a year EXCEPT for weekends, holidays and our official Headphone.com company holiday closures [see below].
We can also ship via USPS Priority Mail every Monday, Wednesday and Friday (except holidays) for certain small items or upon customer request.
Orders placed by 3:00 pm USA Mountain Time (5:00pm Eastern), Monday-Friday typically can ship the same day.
Occasionally orders may not ship 'same-day' due to stock issues, order changes or billing delays. Orders placed after 3:00 pm Fridays or on Saturday/Sunday will ship the following Monday or our next business day.
Free shipping for orders over $49. For orders under $49, we charge a minimal $8 flat shipping fee. We use UPS Ground or USPS Priority to ship items at our discretion based on size of the package and shipping times.
Delivery signatures are automatically required on Headphone.com orders over $500 unless you voluntarily waive the signature requirement.
Signature is NOT required on orders under $500 unless requested. If you would like to waive signature requirement for a package over $500 or request a signature for an order under $500, please call (800) 828-8184 or email us.
An adult signature (18+) is required to legally sign for UPS deliveries .
Headphone.com is not liable for lost, stolen, damaged or mis-delivered orders once the order has shipped and left our facility!
We're very sorry - Headphone.com is currently unable to ship any products outside of the USA due to enforced manufacturer restrictions on our authorized delivery area.
Shipping Carriers and Package Delivery Methods
United Parcel Service (UPS) - Headphone.com uses UPS for our primary shipping carrier.
United States Postal Service (USPS)
Headphone.com and HeadRoom Audio are closed on the following holidays:
Orders placed on a holiday will ship the following business day.
All Shipping Costs Are Completely Non-Refundable!
All Headphone.com package shipping costs via ANY carrier or method are 100% non-refundable under any circumstances.
In the rare occasion that one of our shipping carriers does not deliver correctly or in a timely manner, Headphone.com is not liable for missed deliveries for slow or late package shipments due to circumstances beyond our control including but not limited to: unexpected carrier delivery delays; weather-related delays; mechanical-related delays; 'Signature Required' package drop-off enforcement; missed delivery hang-tag notifications; local non-availability of package delivery speed; incorrectly entered shipping information or missed driver package 'drop-off' by recipient.