This is a pre-paid UPS Ground Shipping label for shipping items TO HeadRoom. This can be used for returning defective product, headphone repairs, or other items that need to be shipped back to HeadRoom. This item is NON-REFUNDABLE.
We will email the label as soon as we receive the order. We try to send this within 1-3 hours upon receipt of the order, or it will be sent the next business day if received after 5:00PM (MST) or over the weekend.